If you feel you have reached this page in error, please click here to login or please follow the below instructions that correspond with the browser you are currently using to access our website.
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| NOTE: |
The reason you may be experiencing this on-going error is because when surfing the internet, your computer and browser stores webpages (as Cache) in order to make your subsequent visits faster. While this is an excellent feature, it can sometimes cause the type of difficulties you may now be experiencing. |
| YOUR BROWSER |
INSTRUCTIONS TO CLEAR YOUR CACHE |
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- From the 'My AOL' menu, on the AOL toolbar,
- Click 'Preferences', Then Click 'WWW'
- Look for the 'Temporary Internet Files'
- Click 'Delete Files', then click 'OK'.;
That should clear your cache and give you a fresh start. |
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- Up top in the pull-down menus (File, Edit, Tools etc.), click Tools, then 'Internet Options'
- This brings up a dialog with 6 tabs across the top (General, Security, Content, .......)
- Click 'General;, the look for 'Temporary Internet Files'
- Click 'Delete Files', then (if it appears, check off 'Delete all offline content';, then click 'OK'.
- Click 'OK' again and this should clear all cached pages.
- To Refresh Page View press CTRL+F5 on your Keyboard
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- Up top in the pull-down menus (File, Edit, etc.), click Edit, then 'Preferences'.
- Find 'Advanced'. Click the + sign in front of the word, 'advanced'.
- You'll see 'Cache, Proxies, etc.........'
- Click 'Cache'
- On the right you'll see, buttons labeled 'Clear Memory Cache' and 'Clear Disk Cache'
- First, click 'Clear Memory Cache' when the "?" dialog appears click 'OK'
- Then click 'Clear Disk Cache', when the "?" dialog appears, click 'OK'.
- Click 'OK' again to close the Cache Dialog box.
- This will clear all old info from your browser and the error should be finished.
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